Contacts
Welcome to the Contacts page of alacongress.com. We are an independent casino review website covering VegasStars Casino and other gambling-related topics for Australian readers. If you would like to get in touch with our editorial team, you will find everything you need to know below.
How to Reach Us
The only way to contact our team is by email. Please send your message to:
To help us handle your enquiry efficiently, please include a clear subject line and describe your question or request in as much detail as possible.
What You Can Write About
We are happy to hear from our readers and industry partners. You can contact us regarding:
- Questions about our content — if anything in our VegasStars Casino reviews, guides or articles is unclear or you would like more detail on a topic we have covered;
- Corrections — if you have spotted outdated or inaccurate information on our website, please let us know so we can verify and update it;
- Feedback — your suggestions, ideas for future topics and general impressions of the site are always welcome;
- Partnership requests — if you are interested in working with alacongress.com, please outline your proposal in your email.
Response Time
We read every message we receive. Please note that we are a small editorial team, so we usually reply within a few business days. During busy periods it may take a little longer — thank you for your patience and understanding.
Questions About Your Casino Account
Please be aware that alacongress.com is an independent review website. We are not a gambling operator, and we do not own or operate VegasStars Casino or any other online casino. This means we cannot access, manage or resolve anything related to your player account.
If you have questions about deposits, withdrawals, bonuses, wagering requirements, account verification or any other account-specific matter, please contact the casino's own customer support directly. The support contact details are normally available on the casino's official website.
Need Help With Gambling?
Gambling should always remain a form of entertainment. If you or someone you know is struggling with gambling, free and confidential help is available across Australia.
We recommend contacting Gambling Help Online — a national support service for anyone affected by gambling. It offers 24/7 counselling, live chat and self-help resources:
https://www.gamblinghelponline.org.au/
Phone: 1800 858 858 (free, 24 hours a day, 7 days a week)
Seeking help is a sign of strength, and support is always available.